PRIVACY POLICY

1. Introduction

This Privacy Policy explains how V Planet Associates (“we,” “us,” or “our”) collects, uses, shares, and protects your personal information through your use of our website, services, inquiries, or other business interactions.

2. Information We Collect

Personal Information: Name, email address, phone number, postal address, and contact details you share when requesting quotes or services.

Professional / Project Information: Project scope, site location, architectural plans, and relevant documents required for consultation or support.

Usage & Technical Data: IP address, browser type, device type, pages visited, time spent on pages, and analytics data.

Cookies & Tracking Technologies:

  • Performance cookies for site optimization
  • Analytics cookies to understand user behavior
  • Third-party cookies via services such as Google Analytics

3. Purpose of Collection

We collect your data to:

  • Process and respond to service inquiries
  • Provide project estimates, proposals, and communications
  • Improve our website and service experience
  • Send relevant updates or marketing communications (with consent)
  • Comply with legal and contractual obligations

4. Legal Basis (Under Indian Law)

In accordance with the IT (Reasonable Security Practices and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023, we process personal data to fulfill contractual obligations, legitimate business interests, legal requirements, or based on your consent.

5. Data Sharing & Disclosure

Your information may be shared with:

  • Service Providers: Hosting, IT, or analytics providers under confidentiality agreements
  • Affiliates or Project Partners: Only as necessary to deliver services
  • Legal or Regulatory Authorities: When required by law or court order
  • Business Transfers: In case of merger or acquisition, subject to applicable laws

We do not sell your personal data to third parties.

6. Data Retention

We retain personal data only for as long as necessary to provide services, respond to inquiries, or comply with legal and professional obligations. Data no longer required is securely deleted.

7. Security Measures

We use reasonable technical and organizational safeguards such as firewalls, access controls, encrypted transmissions, and secure storage systems. However, no method of internet transmission is 100% secure.

8. Cookies & Tracking

You may adjust your browser settings to block or notify you about cookies. Disabling cookies may affect certain website functionalities.

9. Your Rights

Subject to applicable law, you have the right to:

  • Access, correct, update, or delete your personal data
  • Withdraw consent or object to data processing
  • Lodge a complaint with the relevant data protection authority

10. Grievance Officer (India Specific)

In compliance with Indian data protection regulations, users may contact the designated Grievance Officer for privacy-related concerns:

Designation: Grievance Officer
Email: vplanetassociates@gmail.com
Phone: 96323 94926

11. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in legal, technical, or business requirements. Updates will be posted on this page and become effective immediately.

13. Contact Us

For questions, access requests, or privacy concerns, please contact:

V-PLANET ASSOCIATES PRIVATE LIMITED
Adarsh Plaza, 60 Feet Road, Near Shubhamangala Mantap,
Vinobanagar, Shimoga – 577204, Karnataka
Mobile: 96323 94926
Email: vplanetassociates@gmail.com